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Changing the Account Owner in Optmyzr

The following process can only be done by the account owner of the Optmyzr account.

On "Change Access" under "Users," the account owner will have the option to make a team member the new account owner.

After selecting the team member who will be the new owner, both users will receive an email notifying them of the change. Both users will be required to change the password too.

Note: If the login type is Google, Microsoft, or OKTA, no email will be sent, you can click on the relevant button to log in.

Adding new users to your Optmyzr account

When working with a team on your PPC accounts, you can give every user their own Optmyzr account so that the activity logs will correctly show who made changes in Google Ads.

Adding new Team members to Optmyzr

Go to the All Accounts Dashboard page on Optmyzr.
Click on the Settings tab.
Click on Settings and Users.
Click on Users, then press Invite a new Team Member.

You can invite one new team member at a time by entering their email address
This will send an invitation to the new team member to create their Optmyzr login and password. You also have the option to share an invitation link with them from the pending invites section. This can come in handy when the user doesn't receive the email due to some reason.
Once they create their Optmyzr login, the invited team member will receive an email with a link to set up their login to access their Optmyzr account. It's important to note that you won't be able to invite a team member if they already have an account in Optmyzr.

Removing a team member from Optmyzr

On the "Settings and Users" page here, you'll find the option to remove a team member's access. You can do this by clicking on the "Change Access" button on the side of the team member. This can be useful when a team member is no longer a part of the company.

Note: Any team member can remove access to a fellow team member. The person who needs to leave the Optmyzr account can also remove themselves.

As the person will lose access to Optmyzr, all their automation and recurring tasks will be transferred to another team member. For this, you'll get a pop-up to confirm which email you'd like to transfer the settings to (regarding any alerts, reports, and automation schedules).

For this transfer, we recommend that the person who will receive the settings have access to all the linked accounts to ensure a smooth transition. If this is not the case, the system will show you a warning case.

Note: Before removing an account owner, you'll need to assign the role to someone else, and then proceed with the same steps as mentioned above.

2-Step Verification

Optmyzr supports Two-factor Authentication (2FA) as a security measure. 2-Step Verification, also known as 2-Factor Authentication, is enabled by Optmyzr for all users by default.

If your login method is an email-password combination, you will be prompted to enter a 5-digit 2FA security code, which will be sent to you via email. After verification, you will only be prompted to re-verify your login session once every 30 days.

Note: If you are not able to receive the OTP over email, please check your SPAM folder and ensure that support@optmyzr.com is not in the blocker senders list.

How do I disable 2-factor authentication?

It's strongly advised to always keep 2-factor authentication (2FA) enabled for your account as it's a crucial security feature. If you prefer not to use 2FA, we recommend logging in with Google or Microsoft, as our system won't prompt for a 2FA code in those cases.

However, if you still wish to disable 2-factor authentication for your account, you'll need to send an email from your registered email address to your Optmyzr Account Manager, indicating your request to opt out of 2FA. Upon verifying the credibility of the email, our team will disable 2FA from the backend.