Can I cancel my paid subscription at any moment?

Yes. Our subscription plans are not contract based, which means you can choose to change - or cancel - the subscription at any time. This is irrespective of the type of plan you have signed up for.

Can I cancel my trial account?

Your trial account will be deactivated automatically after the trial period ends (14 days). As Optmyzr doesn't request your credit card details when you sign up for a free trial, no charges will be made.

If you would like to revoke access to Optmyzr in Google Ads, you can follow the instructions available here. If you still want us to delete your trial account, let us know at support@optmyzr.com.

Will I get a refund for the unused months?

Refunds are available for 6-month and annual plans only.

When issuing a refund, we consider the normal price for the months effectively used in the subscription (not the price with the annual or six-month discount)

Questions? You can write to us at support@optmyzr.com and we will confirm how much the refund will be.

How do I proceed with cancellation?

If you'd like to cancel your subscription, you can contact us at support@optmyzr.com.

Please note that the email must be sent from the same email address you've used to register to Optmyzr. You can also log in to Optmyzr and send us a message directly from the help box. 

We'd also love to get your feedback on why you've decided to cancel and if there's something that you felt was missing or that we could've done better.

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