Can I cancel my paid subscription at any moment?
Yes. Our subscription plans are not contract based, which means you can choose to change - or cancel - the subscription at any time. This is irrespective of the type of plan you have signed up for.
Can I cancel my trial account?
Your trial account will be deactivated automatically after the trial period ends (14 days). As Optmyzr doesn't request your credit card details when you sign up for a free trial, no charges will be made.
Will I get a refund for the unused months?
Refunds are available for 6-month and annual plans only.
When issuing a refund, we consider the normal price for the months effectively used in the subscription (not the price with the annual or six-month discount)
Questions? You can write to us at firstname.lastname@example.org and we will confirm how much the refund will be.
How do I proceed with cancellation?
If you'd like to cancel your subscription, you can contact us at email@example.com.
Please note that the email must be sent from the same email address you've used to register to Optmyzr. You can also log in to Optmyzr and send us a message directly from the help box.
We'd also love to get your feedback on why you've decided to cancel and if there's something that you felt was missing or that we could've done better.