Is the data for the previous day in Amazon accurate in Optmyzr?
Although there can be timezone differences, the data for the previous day is accurate.
What campaign types can I see data for, in the Optmyzr dashboard? And which campaign types are not shown?
We currently support SP (sponsored products), and SB (sponsored brands), and data for both of these is shown.
Are there any campaign types that are not imported into Optmyzr's dashboard?
There is a third type SD (sponsored display), which we don't support yet because the APIs are still in beta for Amazon.
Which Marketplaces are supported?
Each Amazon account has a marketplace (in Amazon), but only the following marketplaces are supported in Optmyzr: US, CA, UK, DE, FR, IT, ES, JP, AU.
Why are there discrepancies between the data available in the Optmyzr dashboard versus the Amazon Ads interface?
Since we do not support sponsored display, any data related to video ads will not be picked up by Optmyzr. This means that the main dashboard will only show data for sponsored products and sponsored brands.
What's the time zone used in Optmyzr for Amazon Ads?
It's important to note that we display data in GMT, which might be different from your Amazon Ad's Account timezone.
Why am I only seeing the account IDs and not the names assigned in Amazon?
At the moment, Amazon only returns friendly account names for vendor and not for seller accounts. This is the reason why we show seller accounts by ID only.
As a workaround, you can change the names of these accounts on the MCC Dashboard by clicking on Bulk Edit, or the Edit icon next to the account name.