View Active Alerts
You can view your alerts from two different places:
1) Individually on the main dashboard by hovering over the metric. A link to investigate might appear in the pop-up window when supported. This will redirect you to our PPC investigator tool for that particular account and specific metrics to analyze what happened. Read more about this feature here.
2) Through the Active Alerts page, located on the left sidebar of the MCC Dashboard. There you'll see a tab for Active Alerts, where you can find the details of the alerts set up and which ones have been triggered.
By default, this page will load with a filter to only see the alerts owned by you. This means it will include all alerts specific to any account you own on MCC Dashboard, alerts for multi-account budgets you set up, or alerts you created and defined to be notified over email. By unselecting the option, you will see all active alerts.
When clicking the alert for a specific row, it will open the trend chart view with info on the trend in the last four weeks, the target, and deviation. A link to investigate might appear in the pop-up window when supported (available for Google Ads, Microsoft Ads, at the account, campaign, or label level for certain metrics). This will redirect you to our PPC investigator tool for that particular account and specific metrics to analyze what happened. Read more about this feature here.
Snooze or Resume Alerts
Active alerts can be snoozed for 1, 7, or 28 days, and equally resumed through the same process.
The Manage Alerts button will lead you to where you can edit the existing alerts, delete them, or create new alerts.
Adding a New Alert
You can set up KPI and budget alerts at the account, campaign, label, and bid strategy or channel level. You can define an offset of up to 14 days, and assign the email notifications to be sent to multiple team members.
Adding a New Alert - Budget Alert
The Budget Alert option when creating a new alert will prompt you to define an account, time zone, currency, account owner, and client name. This is a feature that works in sync with our Optimize Budgets Across Platforms tool. If you create a client for a multi-account budget, you will find the option to define a custom name.
Note: If you select a time zone and currency, and click next, the client will be created with the saved settings, even if you don't create the alert. You can review your created clients here.
To edit an alert, click on the right-side edit icon to display the settings. If you create a client for a multi-account budget, you will find the option to define a custom name.